- In what bookings can I expect travel expenses for an Angel?
- In which places in Brabant does Charly Cares offer an active babysitting network?
- I live on the outskirts of a city, will I still be able to find a babysitter?
- Why am I not receiving any emails or push notifications?
- What about taxes and Charly Cares?
- Do I qualify for receiving a childcare allowance when using your service?
Privacy & data
Discount codes & Babysitter Gift Card
- Why did my discount code/giftcode disappear from my account?
- I received a discount code/giftcode, what now?
- What is the minimum order value of a Babysitter Gift Card?
- When will I receive the Babysitter Gift Card once I've purchased it?
- Can I have the Babysitter Gift Card sent to someone?
- Does the balance of the Babysitter Gift Card have to be spent in one go?
Booking - timer
Booking - costs
Booking - cancellation
Booking - request
- I am looking for a fixed babysitter for multiple days a week, can you help me?
- Can the booking service last longer or shorter than planned, for example if I'm home earlier or later?
- How does a counter offer work with a fixed booking?
- I am trying to create a booking, but it keeps getting stuck on 'almost sent'. What is happening?
- My booking has been declined, what now?
- When does my booking expire and what are the next steps I should take?
Charly Cares Business
- What types of Babysitting Angels do you offer?
- How can you be certain that the Babysitting Angel is reliable?
- I am unable to add my own babysitter, what should I do?
- I want to add my own babysitter. How can I do so?
- Can I book a Babysitting Angel for pre-school care?
- Can I book a Babysitting Angel for after-school care?