General
Applying
- You are officially an Angel, what happens next?
- Why can I not start babysitting straight after my interview? The app is stuck on the interview page.
- I want to cancel my interview, how do I do that?
- What will my interview at Charly Cares look like?
- How can I babysit for other families too, in addition to my fixed family?
- Does it matter how often I am available?
Profile
Calendar & babysitting preferences
Availability & Babysitting requests
- Can I cancel a booking after accepting it?
- What do I do when I receive a request outside of Charly Cares?
- A booking request I received has already been marked as given. How is that possible?
- I've received a fixed booking request, but I'm not available on all of the days. What should I do?
- I'm not yet sure about my availability. What to do?
- How long do I have to reply to a booking?
Babysitting & Jobboard
- As an Angel, how can I request a travel allowance?
- As an Angel, how do I know if a booking includes travel expenses?
- How does the Babysitting insurance work and how do I report damages?
- Where can I find the families for whom I've babysat before?
- I made an offer for a booking, but I am no longer available. How can I remove myself from the booking?
- Can I filter Jobboard based on distance?
Earnings and Tax
- Can I earn something extra if I invite friends for Charly Cares?
- Where can I find my babysitting earnings for the past year?
- Should I include my babysitting earnings on my tax return?
- Am I employed by Charly Cares?
- Will anything be deducted from my hourly rate?
- When will I receive my babysitting earnings?