Very simple:
- Go to 'Bookings'
- Select the booking
- Click on 'cancel booking'
- Enter the reason and confirm the cancellation
The costs for cancelling a booking are:
- Until 48 hours prior to the booking there are no additional costs.
- Between 48 and 24 hours prior to the booking there is a €3,99 cancellation fee
- Between 24 and 3 hours prior to the booking you pay €3,99 cancellation fee + 1 hour payout to the Angel.
- Within 3 hours before the start you pay €3,99 cancellation fee + 2 hours payout to the Angel.